People-Centric Skills, 2nd Edition

Field: Personal Development | Delivery Method: Self Study | CPE Hours: 1.0

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People-Centric Skills was initially published in 2014 as the first publication to tackle the wide-ranging topic of communications skills for internal auditors. Due to its popularity, People-Centric Skills, 2nd Edition, will tackle the next-level of communication skills.

In this course, Danny M. Goldberg previews this new book, with topics of discussion centered on the following:

⦁ Reading People (Fraud Interview)
⦁ Emotional Intelligence
⦁ Determining the Optimal Mode of Communication
⦁ Influencing Change through Communication
⦁ Public Speaking/Presentation Skills
⦁ Coaching and Mentoring
⦁ Reading Body Language
⦁ Thinking Quickly on Your Feet
⦁ Crisis Management

Learning Objectives:

⦁ Using Emotional Intelligence effectively in a modern work environment
⦁ Choosing the Optimal Mode of Communication to Use Based on Factors
⦁ How to Influence Change through Communication
⦁ Utilizing the STARS Method for Thinking Quickly on Your Feet!

Field: Personal Development
Delivery Method: Self Study
CPE Hours: 1.0

Format: Video

Your Instructor

Danny Goldberg
Danny Goldberg

Danny M. Goldberg is the Founder of GoldSRD (, a leading provider of Staff Augmentation, Executive Recruiting and Professional Development services. Danny is a well-known speaker on internal auditing and People-Centric Skills, co-authoring and coining the term People-Centric Skills: Communication and Interpersonal Skills for Internal Auditors, via Wiley Publications. This is the first book published specifically to address the wide-ranging topic of communication skills for internal auditors. It has been offered through the IIA and ISACA bookstores since July 2015 and has sold over 4,000 copies. People-Centric Skills, 2nd Edition, the follow-up to this critically acclaimed book is due out in July 2020.

Danny has over 22 years of professional experience, including five years leading/building internal audit functions. Danny was named as one of the Fort Worth Business Press 40 Under 40 for 2014.

He is a thought-leader in the profession, recognized through his numerous articles in trade magazines and consistent rating as a top speaker in the industry. Mr. Goldberg is also accredited as the Professional Commentator of the Bureau of National Affairs - Internal Audit: Fundamental Principles and Best Practices (Professional Commentator). This book was authored by renowned audit scholars Curtis C. Verschoor and Mort A. Dittenhofer – co-author of Sawyer’s Internal Auditing.

Mr. Goldberg is an active member of the Institute for Internal Auditors, both at a local and national level.

Danny is a Certified Public Accountant, Certified Internal Auditor, Certified Information Systems Auditor, Certified in the Governance of Enterprise Information Technology, Certified in Risk and Information Systems Control, Certified in Risk Management Assurance, has obtained his Certification in Control Self-Assessment and is a Chartered Global Management Accountant.

Course Curriculum

  People-Centric Skills 2nd Edition
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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
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